Services
Find your municipality region
Septic system draining services
North Region
Municipalities
Municipio Services Contact
Arecibo
We do not have the information at the moment.
Barceloneta
1. Resident must go to the Coordination and Liaison Office (Oficina de Coordinación y Enlace) to complete the application.
2. Then, they will go to the Finance Department (Departamento de Finanzas) to pay the fee.
3. Finally, they will go to the Sanitation Department (Departamento de Saneamiento), where they will be assigned a turn.
Camuy
We do not have the information at the moment.
Dorado
We do not have the information at the moment.
Florida
The resident can be evaluated if they are eligible for a cost adjustment for the service.
The resident must go to the Finance Department. There, they will fill out the service request, make the payment, and their turn will be assigned.
Hatillo
Temporarily out of service. Resident can still go to make an appointment.
Manati
We do not have the information at the moment.
Toa Alta
Service not offered.
Vega Alta
We do not have the information at the moment.
Vega Baja
The resident must go to Ventanilla Única. There they will fill out the application, pay the fee, and their turn will be assigned.
Metro Region
Municipalities
Waste Collection Schedule
Bayamon
1. Residents must go to the Environmental Protection Department (Departamento de Protección Ambiental) and fill out the application.
2. Then, they will go to the 3rd floor of the City Hall to pay the fee.
Carolina
Cataño
We do not have the information at the moment.
Guaynabo
Residents must go to the Environmental Control Department (Departamento de Control Ambiental). There they will fill out the service application, pay the fee and they will be given an appointment.
San Juan
Residents can make the request virtually on this portal (available in Spanish and English).
1. They must create an account on the portal.
2. Press the button with the screwdriver and wrench and select “Create a Request.”
3. Once you have filled out the form, press “Send.”
Toa Baja
1. Residents must go to the offices in the Aboli Complex (Complejo Aboli) in Levittown and fill out the service request.
2. Then, they must go to the Finance Department (Departamento de Finanzas) to pay the fee. There they will be assigned an appointment with Public Works (Obras Públicas).
Trujillo Alto
We do not have the information at the moment.
East Region
Municipalities
Waste Collection Schedule
Caguas
Income may be assessed for rate adjustment eligibility.
1. Resident must go to the Recycling and Sanitation Department (Departamendo de Reciclaje y Saneamiento) to fill out the service application. The Department will validate the accessibility for the provision of the service before the payment process is carried out.
2. Then, the resident must go to the Finance Department (Departamento de Finanzas) to make the payment.
3. Finally, he/she will return to the Recycling and Sanitation Department, where his/her turn will be assigned.
For more information, see pages 11 and 12 of this document (only available in Spanish).
Canóvanas
We do not have the information at the moment.
Ceiba
1. Resident will go to the Public Works Department (Departamento de Obras Públicas) to request the service, from there they will be given a receipt to pay.
2. Then, he/she must go to the Finance Department (Departamento de Finanzas) to make the payment (cash, check or money order).
3. Once he/she has the receipt of payment, he/she must take it to the Public Works Department to be assigned his/her turn.
Fajardo
We do not have the information at the moment.
Gurabo
We do not have the information at the moment.
Humacao
1. Resident must go to the Citizen Service Office (Oficina de Servicio al Ciudadano) and fill out the service request.
2. Then, they will go to the Collections Office (Oficina de Recaudaciones) to make the payment.
Juncos
We do not have the information at the moment.
Las Piedras
We do not have the information at the moment.
Loíza
We do not have the information at the moment.
Luquillo
Income can be evaluated for eligibility in rate adjustment. Resident would go to the Mayor’s Office to request the service and issue the payment.
Maunabo
We do not have the information at the moment.
Naguabo
We do not have the information at the moment.
Río Grande
1. Resident issues the payment at the CRIM Office.
2. Then, they must go to the Citizen Assistance Office (Oficina de Ayuda al Ciudadano) with the receipt, where it will be registered it in the system.
3. Public Works (Obras Públicas) will receive the request and assign the turn.
San Lorenzo
1. Resident must go to the Citizen Affairs Office (Oficina de Asuntos al Ciudadano) and fill out the service ticket.
2. Then, they must go to the Finance Department (Departamento de Finanzas) to pay the rate. There, the request is sent to Public Works (Obras Públicas), who will make the service appointment.
Yabucoa
We do not have the information at the moment.
Central Region
Municipalities
Waste Collection Schedule
Adjuntas
Service not offered.
Aguas Buenas
We do not have the information at the moment.
Aibonito
At the moment, we do not have the information regarding the application processes in the municipality.
Barranquitas
We do not have the information at the moment.
Cayey
We do not have the information at the moment.
Ciales
We do not have the information at the moment.
Cidra
1. Resident must go to the lobby of the Municipal Offices and fill out the application form.
2. Then, they must go to the Collection Office (Oficina de Recaudaciones) to pay for the service.
Comerío
Service not offered.
Corozal
We do not have the information at the moment.
Jayuya
We do not have the information at the moment.
Morovis
We do not have the information at the moment.
Naranjito
1. Resident must go to the Social and Communal Development Office (Oficina de Desarrollo Social y Comunal) to fill out the service application.
2. Then, they must go to the Collection Office (Oficina de Recaudaciones) and make the payment.
3. Finally, they must return to the Social and Communal Development Office with the payment receipt to be assigned a service appointment at Public Works (Obras Públicas).
*If it is the first time the request is made, the municipality will make a visit to validate accessibility to the well.
Orocovis
We do not have the information at the moment.
Utuado
Service not offered.
South Region
Municipalities
Waste Collection Schedule
Arroyo
Service not offered.
Coamo
1. Residents must go to the Citizen Service Office (Oficina de Servicio al Ciudadano), fill out the ticket, make the payment and sign the service contract.
2. Residents of neighboring municipalities can benefit from the service for a higher rate.
3. For rate information, you can go to this link (only available in Spanish).
Guayama
Income can be evaluated for eligibility for rate adjustment. Residents must go to the Finance Department (Departamento de Finanzas) to fill out the application, pay for the service and be assigned a service appointment.
Guayanilla
We do not have the information at the moment.
Juana Díaz
Service not offered.
Patillas
Service not offered.
Peñuelas
Income can be evaluated for eligibility for rate adjustment.
Residents must go to the Emergency Management Office (Manejo de Emergencias) to request the service.
Ponce
Service is only offered to people who are eligible by income.
At the moment, we do not have the information regarding the application processes in the municipality.
Salinas
Temporarily out of service.
Santa Isabel
We do not have the information at the moment.
Villalba
Temporarily out of service.
West Region
Municipalities
Waste Collection Schedule
Aguada
Service not offered.
Aguadilla
We do not have the information at the moment.
Añasco
We do not have the information at the moment.
Cabo Rojo
We do not have the information at the moment.
Guánica
Income can be evaluated for eligibility in rate adjustment.
1. Resident must go to Public Works (Obras Públicas) and fill out the service form. According to their adjustment, they must pay the corresponding rate, and then they will be given an appointment.
2. If it is the first time they request the service, the municipality will evaluate if the well is accessible for service.
The municipality only empties liquid. If there is obstruction due to solids, the resident must pay for emptying the solid.
Hormigueros
Service not offered.
Isabela
Income can be evaluated for eligibility in rate adjustment.
1. Resident must go to the Office “A Tu Servicio” in the City Hall and fill out the service form.
2. Then, they must go to the CRIM Office to make the payment.
3. Finally, they return to the Office “A Tu Servicio”, and the office will pass the request to Public Works (Obras Públicas), who will assign them an appointment.
Lajas
Income may be assessed for rate adjustment eligibility.
Resident must go to the Collections Office (Oficina de Recaudaciones) to request and pay for the service. There, they will be assigned a turn.
Lares
Service not offered.
Las Marías
Service not offered.
Maricao
Service not offered.
Mayagüez
We do not have the information at the moment.
Moca
Service not offered.
Quebradillas
Service not offered.
Rincon
We do not have the information at the moment.
Sabana Grande
1. Resident must go to the Vice Mayor’s Office and fill out the service application.
2. Then, they must go to the Finance Department (Departamento de Finanzas) to pay the corresponding fee. There they will pass the application to Public Works (Obras Públicas), who will make the appointment.
San Germán
Temporarily out of service.
San Sebastian
Service not offered.
Yauco
We do not have the information at the moment.
